Choice Hotels - I had a problem with my point totals and it was fixed
Today, having nothing to do until to 500 race started, I checked my point total on Choice Hotels website. I had stayed the required 2 times during the previous promotion period and was checking how many points I have in total for free rooms. I found out I was missing the extra points so I called. I was greeted by a pleasant young lady who checked and told me their computer had made a mistake and she immediately figured out how many point I was due and credited them to my account. All with a pleasant voice and sounding like she really enjoyed her job. What a nice call I had. I am also almost there for 3 free room nights in the future. I try to accumulate enough points to get us to our snowbird home in the winter.