Santander Consumer - They do not allow additional money to Principal Bal, which is ILLEGAL!
Auto Loan - Complaint
FORT WORTH, TEXAS -- For the last 6 months I have written on my checks in the memo and call in every month to request my additional payment to be added to the principal balance and they refuse to do it. They take it off my interest but not lowering the principal balance. Every month it is an argument and I am angry and feel this is illegal. There MUST be some way they HAVE TO ACCEPT ADDITIONAL DOLLARS TO BE PUT TOWARDS THE PRINCIPAL BALANCE WHEN REQUESTED. MY PRINCIPAL BALANCE NEEDS TO BE LOWERED WHEN I SEND IN EXTRA MONEY!