Travelocity Car Rental Disaster
PALM BAY -- I recently booked a flight and also made car rental arrangements through Travelocity. When I arrived at my destination, San Juan, Puerto Rico and proceeded to Thrifty Car Rental, I was told although I had a confirmation # they did not have a reservation for me on file.
I wasted 3 hours sitting at the car rental and ended up paying more than the original deal. I now realize, by reading other online customer complaints that this is not new and has happened to other customers with hotel reservations also. I will never use Travelocity again and am considering taking action.
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