I -Hop - Only Got Half of Our Food, and It Was Not Good

Dinner After a Drillers Baseball Game - Complaint
Review by mattj1064 on 2012-05-28
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OWASSO, OKLAHOMA -- My wife, 11 year old and I decided to go to the i-hop after a long baseball game in tulsa, so we went to the one in owasso (it is on our way home). We where seated almost as soon as we entered the building, not that busy for a friday night. We ordered our drinks and got them in a timely manner. She came back for our food order and we gave the waitress our order. All was well so far, ten minutes later she came out with two plates.

In one order of biscuits and gravy (not what we ordered) and an omelet on a plate with no hash browns or anything else with it just an omelet. When I asked her where the rest of our food was, she said she made a mistake writing it down and would get it corrected. She asked me if I needed anything else and I asked for some tabasco for the omelette (never got it).

I gave my 11 year old the side order of biscuits and gravy that I had ordered for myself, so she had something to eat while her food was being made.(Well this is the problem the rest of the food never came and the eggs in the omelet were not cooked fully), the gravy was cold and the service for refills of the drinks never happened. (In short this is the worst place in Tulsa County to eat)
Comments:2 Replies - Latest reply on 2012-05-29
Posted by Johanna on 2012-05-28:
Did you report this to management?
Posted by Justice74 on 2012-05-29:
It's fine when someone makes a mistake and offers to fix it, but when the fix never comes...disappointing to say the least. Good review! I'll stray away from there if I'm ever in the area.

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