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Good Feet - Rip Off
Complaint
Review by stegallone on 2012-05-29
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RICHMOND, VIRGINIA -- My daughter went to Good Feet. She has a really hard time finding shoes wide enough to fit her feet and she need a good arch support. She wears an 8 1/2 shoe size but in order to get the shoes wide enough she has to buy a size 9. Then the arch support is not in the right place to give her the arch support she needs. She has been having a lot of problems with ingrown toenails because of the shoe problems. So she went to Good Feet and was told she need a certain pair of shoes that were $150. After 2 days of wearing them her feet and legs hurt so bad she could not sleep at night. So she bought a pair of Dr Sholes inserts from that machine for $50 thinking that would help. No, it did not. Called Good Feet and they will not refund or take the shoes back even though they were guaranteed for 30 days to help her feet problems. Only been 2 weeks.
She went to Shoe Depot and bought a pair of $30 shoes and has not had anymore problems. These people are rip off! And should be shut down. You should not make claims about your product if you are not going to back it up!!! I'm like most of the other people, don't walk away from this place, RUN as fast as you can!!!!!!!
She went to Shoe Depot and bought a pair of $30 shoes and has not had anymore problems. These people are rip off! And should be shut down. You should not make claims about your product if you are not going to back it up!!! I'm like most of the other people, don't walk away from this place, RUN as fast as you can!!!!!!!
Comments:
Posted by oldisgood on 2012-05-29:
I didn't run away and bought the arch supports and my feet are fine now. No one product is the perfect fit for everyone. It didn't work for your daughter but it sure did for me.
Posted by clutzycook on 2012-05-29:
has your daughter not tried to find a shoe in an 8 1/2 wide-width?
Posted by TLSmith on 2012-05-29:
Did 'Good Feet' say why they wouldn't work with you?
Posted by ChuhBaca on 2012-05-29:
The Good Feet store sounds like bad news. They seem to be trying to compete with the custom orthotics, at the same price!
The cost of their products compared to how much they are willing to back up their claims, it sounds like snake oil to me.
The cost of their products compared to how much they are willing to back up their claims, it sounds like snake oil to me.
Posted by Mary Stavitzski (owner) on 2012-05-30:
I offered to have her daughter to come back in,so I could help her.I guess she couldn't hear me over being so abusive on the phone,as I listened to
the mother that never stepped a foot in my store,she now accused me of being the villain.The daughter,had stepped outside to ask the mom to pay for the shoe and came in and bought them.So now she bought a Dr.Scholls insert and did she put then on top of the insole already in the shoe?I never had a chance to help this college student.Mother Complained about a worn shoe 14 days after you telling me, she couldn't walk or sleep in 2 days?I'm here to help!Worn shoes are not refundable,it's on the receipt.It's common knowledge! Walk in my shoes with Good Feet Arch supports and you will be Pain Free! The Shoe is not the answer! Sincerely Yours,Mary
the mother that never stepped a foot in my store,she now accused me of being the villain.The daughter,had stepped outside to ask the mom to pay for the shoe and came in and bought them.So now she bought a Dr.Scholls insert and did she put then on top of the insole already in the shoe?I never had a chance to help this college student.Mother Complained about a worn shoe 14 days after you telling me, she couldn't walk or sleep in 2 days?I'm here to help!Worn shoes are not refundable,it's on the receipt.It's common knowledge! Walk in my shoes with Good Feet Arch supports and you will be Pain Free! The Shoe is not the answer! Sincerely Yours,Mary
Posted by paul on 2012-06-01:
I have had foot issue for almost 20 years and even had custom orthotics made and wore them for two years. I became a Good Feet customer 3 years ago and have been wearing their arch supports ever since-the pain and discomfort are gone and I continue to recommend Good Feet to friends with foot and knee issues.
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