Northwest Airlines - Northwest Is the Very Worst
The on-Board Service and the Non-Existant Customer Service Number - Complaint
Review by ww48 on 2012-05-29
This isn't quite recent but bear with me. A few years back I went cross-country on Northwest and this was the first time I've ever flew. Halfway across the flight, I asked for some coffee. The flight attendant glared at me and look at me like I was Garbage! (I never did get any coffee) then I was struggling with my luggage told me to get my act together! Is this the proffessional service they are supposed to show their customers!? I tried calling their so-called customer service was put on hold for over an hour then hung up on!! The only way to get even is to tell people NEVER FLY NORTHWEST!!! I HOPE THEY GO OUT OF BUSINESS!!!