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Northwest Airlines - Northwest Is the Very Worst

The on-Board Service and the Non-Existant Customer Service Number - Complaint
Review by ww48 on 2012-05-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
This isn't quite recent but bear with me. A few years back I went cross-country on Northwest and this was the first time I've ever flew. Halfway across the flight, I asked for some coffee. The flight attendant glared at me and look at me like I was Garbage! (I never did get any coffee) then I was struggling with my luggage told me to get my act together! Is this the proffessional service they are supposed to show their customers!? I tried calling their so-called customer service was put on hold for over an hour then hung up on!! The only way to get even is to tell people NEVER FLY NORTHWEST!!! I HOPE THEY GO OUT OF BUSINESS!!!
Comments:
Posted by Ben There on 2012-05-29:
The Northwest Airlines brand has been gone for over 2 years as they merged with Delta in early 2010. No one will every fly with Northwest Airlines again.
Posted by trmn8r on 2012-05-29:
The Northwest name was retired permanently in January of 2010.

Maybe you ran into some employees who were miserable because they were going to lose their jobs, or something else.
Posted by ww48 on 2012-05-29:
If Northwest is out of business, the why are their ads still on the web pages?
Posted by ww48 on 2012-05-29:
With all due respect, if they were miserable because they were losing their jobs or something else, does that give them the right to treat people like garbage!? If it's true I wonder why the airline went out of business? Being rude to people does'nt help your businss.
Posted by Ben There on 2012-05-29:
Most of their employees did not lose their jobs... they just work for Delta. All the old NW planes, airports, and routes are still there, just with a Delta logo on them now.

As for Northwest ads for webpages, I have not seen any in a long time.

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