Suppershuttle No Service

Airport Shuttle - Complaint
Review by rdean14700 on 2012-05-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WOODBRIDGE, VIRGINIA -- Suppershuttle picked us up and drove us 45 minutes in opposite direction from airport to pickup another passenger. When driver complained to dispatcher was told our flight time wasn't until much later. We requested early pickup for international flight. A 45 minute airport trip took two hours with suppershuttle. They just figured we could sit in their lousy van all afternoon while we worried ourselves sick over traffic and airport security lines. Never again with this bunch! I've used airport shuttles in many cites, Washington DC suppershuttle is rude and has no concept of what service means.

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