AT&T - Ridiculous Deductible Fee
Wireless Service - Complaint
AT&T is SUPPOSED to be a better wireless service. Time and time again they are proving me that they are wrong! The last straw is when I had my cell phone stolen. I upgraded my phone for 89.99 plus tax and paid for the insurance every month. When I called to report it stolen and to get a replacement phone they told me it would cost 199$. First of all I didn't pay that amount for the phone and secondly if I was a new customer or upgraded it wouldn't cost that much. What was the purpose of me having insurance and paying for it if it would cost that much....Pointless!!!! I called around and Sprint, Verizon and even T-Mobile, and all three have 99$ deductibles on their android phones. I definitely am switching companies. AT&T officially SUCKS!!!!!!