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Ideal Image Laser North Austin - Bad Customer Service

Brazilian - Complaint
Review by ATXAnnie on 2012-05-30
Rating: StarStarEmpty StarEmpty StarEmpty Star
AUSTIN, TEXAS -- I paid $3-grand up front for a poor-quality Brazilian and on top of that they want to continue jamming me $40 per session to correct their careless results. The sessions were inconsistent: some "nurses" rushed me through without doing a thorough job, while others (two) did bother to take the proper amount of time to laser correctly. I wanted to get some other areas lasered, but absolutely NOT. I'm going to find a different place both to fix the mess that Ideal Image Laser left behind and to get my other areas done. Caution when you go in for the sales spiel -- they make it sound like they have your best interest at heart. WRONG! They really don't care if I'm a totally dissatisfied customer--they've already got my money!!!
On a scale of 1-10, I give Ideal Image a 2.
Comments:2 Replies - Latest reply on 2012-05-31
Posted by Alain on 2012-05-31:
You might find this site helpful: https://www.oag.state.tx.us/consumer/complain.shtml
Posted by madconsumer on 2012-05-31:
thank you for taking the time to write a review. people need to be warned of their poor service.

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