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Chase Financial - Changing Locks

Complaint
Review by ltcjd on 2012-05-31
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
FLORIDA -- I arrived at my condo in Florida and discovered that the locks had been changed and I was locked out. After I was able to get in I discovered a notice that my mortgage company had requested that my locks be changed. The notice was from LPS Field Services (440) 633-4201. I called my mortgage company (Wells Fargo) and they had not ordered any such change. I am current on my mortgage payments. Called LPS and they told me that Chase had ordered the change. Chase does not have my mortgage nor did they ever have a mortgage on this property. Yet they changed the locks. After a series of phone calls, I have new locks but without a satisfactory explanation of how or why this happened. They drilled the my old locks off and came into my condo.
Comments:
Posted by Slimjim on 2012-05-31:
Since LPS Field Services came on your property and drilled you locks, they sound like they are the ones on the hook big time to explain this. I would definably harass them to get the info you need. Make them show the order to change the locks, so you can see all the details. Who's to say they even had the right house. Get the police involved if you have to.
Posted by trmn8r on 2012-05-31:
Sounds like someone had the wrong address, either the bank or the lock company. Interesting.

I wonder what Basher will say about this one...
Posted by tnchuck100 on 2012-05-31:
Sounds like a Chase was sidestepping the foreclosure process on the wrong property. I have NEVER heard of a legal way to change the locks on a residence without due process. Chase deserves a lawsuit for damages, trespassing and punitive damages. Include these LPS bozos as well. They should know better. This whole thing stinks like yesterdays diapers!
Posted by yoke on 2012-05-31:
Scary that Chase could do that. It is illegal and they need to be held accountable for it. File a police report and then a small claims for damages. Don't let them get away with it.

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