Direct TV - Why is this company so bad?
replacing a box - Complaint
CALIFORNIA -- We have used both Direct TV and Dish Network and I guess they would both get my rating of 0, but right now the problem is Direct TV. Customer service is terrible. They send out a replacement box and tell you to install it. When I suggest that I might look at Comcast (may not be any better), they don't care. Is their business so good, that they don't need mine or the many others who have similar complaints? I would like to find a cable/satellite company that really delivered what you expect.