Staples - Poor Delivery Practices
CEDAR MOUNTAIN, NORTH CAROLINA -- I ordered a banquet table online being pleased with the price and free delivery etc. When delivery day came the table did not arrive. When I called Staples they checked and said it had been delivered and someone named "Kent" had signed for it. There is no "Kent" at my address. They said they would send another table. Then this morning the driver called and said she had delivered the table to our community center (it's final intended destination) because the address listed the community center as the recipient. I requested delivery to my home since we do not ship things to the center because no one is usually there to accept it.
The driver said that a gentleman named "Kent" was there so he signed for it. The driver said she couldn't call me because her cell phone didn't work and she couldn't find my address on her GPS. "The center has a phone."
I would think that knowing where you were going would be something you would want to know before taking off for a delivery.
I will probably not have anything delivered to my home by Staples again. Too much hassle.