AAA - 30 minutes guaranteed = yeah right!! It's been 1 hour and 45 minutes so far and counting
AAA Service - Complaint
LITTLETON, MASSACHUSETTS -- We called for a tow less than 1 mile from where we broke down. Called at 8:40pm. Guaranteed to have someone there within 30 minutes they stated. Called back 30 minutes later and now their stating it will be at least 45 minutes. There is a company who is able to tow us less than 1 mile away in the next town however AAA is informing us I must pay the "commercial" rate up front and then submit for reimbursement. What???? I don't remember this being in the package I was dealt when I signed up again for the 15th year straight. What crappy customer service! Thanks for nothing "Jay" in customer service.