Dish Network - Return of Equipment
Roof Dish LNBF and Switch to be returned - Complaint
RIVERDALE, GEORGIA -- I cancelled my service after the two year contract service due to poor reception. My return box has an insert telling me I have to return the LNBF from the dish on the roof, and the switch that was installed in my crawl space or be charged $149 for failure to return those items. They used the dish already on the roof so they didn't ask for it. I read my original contract which says $50 for failure to return the LBNF and doesn't mention the switch. I am a disabled 65 year old woman and my contract didn't give the location of the LBNF in that paragraph. I will be forwarding my complaint to Better Business Bureau, the FCC, my state's Consumer Protection Agency, AARP, and filing a complaint with the agency charged with enforcing the Americans with Disabilities Act.
If they want their equipment returned they need to mount it in an accessible location. They are trying to charge me $149 for a $50 charge that should be $0.