Best Buy - Store Credit Was Offered in Place of Cash After Destroying My Dad's TV!!!!
PASADENA, TEXAS -- My dad's TV decided not to turn on after only six months of owning it. He had insurance on it, so he took it in to get it repaired. They took the TV and shipped it to whereever it is they send it for repairs.
When he went to pick up his TV they said that the TV was destroyed in shipping and is now unfixable and the best they could do is give him store credit towards a new TV. That's BS because he got it on sale and he really liked that brand and they no longer carry it! He asked for his money back so he could take his business elsewhere and they told him no that it had to be store credit! After THEY destroyed it! Who wants to buy something again from someone who was so inefficient the first time around?!?! so he ended up having to spend MORE money out of pocket to get another TV of the same size as his old one!
Best Buy you just lost a long time customer! We have shopped there many years but after that incident .... never again!