Comwave - Unethical Dealings
Home Phone Service - Complaint
MISSISSAUGA, OREGON -- I also had a very bad experience with Comwave and my advice to everyone is avoid them completely. They employ people that are willing to lie and play with words just to get some of your money to their own bank account.
They really advertise a free 6 months free trial, as stated in previous review, the first 3 you are able to cancel service without questions, they say. Guess what? They charged me over $70 and there is nothing I can do about it.
My phone connection was not that bad, bigger problem was that their system was not compatible with my alarm system, so I would have to buy out of my alarm contract and get another company. That would cost me dearly. I was also not able to get phone signal to the other rooms in my house, maybe their signal is somehow weaker than of my previous provider's and wiring in my house did not comply with it.
Anyhow, after 24 hours I canceled and got back to my old company.
My 24 hours with them cost me two times shipment charges of modem to me and then back and another 60 bucks in 'fees'. When I argued with their representative and two supervisors that everything should be free for three months. Did I not, after all, specifically asked at least five time about about any extra charges before I sign up and repeatedly I was assured that there are none? Now these people in different department are saying: 'Yes you asked about EXTRA CHARGES but these are FEES. All conversations are on their records but really it is for nothing good to me.
Can you believe it? What jerks? Stay away from them completely, you never know what kind of trick they are going to pull on you.