Sears - Take the Money and Keep Changing the Delivery Date!
Washer and Dryer - Complaint
WARNER ROBINS, GEORGIA -- Last month (May) my husband purchased a fabulous washer and dryer for me as an anniversary gift. The guy at the Sears store did a great job selling us the machines and we were told it would take two weeks. However, my husband received calls saying the delivery date would be changed from the Monday to the Tuesday and, in a further call, back to the Monday again but we were then told the dryer wouldn't be available for delivery until JULY!!! we finally decided to accept the floor model at Sears at discount so we could have both by the beginning of next week. Then my husband calls once more to confirm this and cancel the dryer saying we will take the floor model, only to be told the latest update... Now the WASHER cannot be delivered until July either! What a JOKE! They are quick to take your money and then deliver a crap service. We have now canceled the entire order and won't be going to Sears again. Way to lose business Sears. Well done.