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Frontier Communications - They just SUCK
Complaint
Review by hmsjump on 2012-06-03
Rating: 
BOTHELL, WASHINGTON -- Let's just start off that they are horrible. Not only are the rude, they are unreliable. I was told 8-12 so I wait, I call customer service and he tells me. "OH, We meant 8-5! Well this doesn't work for me. I have one day off so I can get my Internet back and my land line working again.
Ends up something went wrong and they weren't planning on coming out AT ALL! This has happened 3 times, They have missed 3 appointments and I have 2 children that need Internet to their homework.
The customer service was horrible and they told me "We will schedule for next week ma'm. Wow, and they will most likely get to me between 8-5! I am a single mom, I don't have time for this!
Never deal with them.
3 strikes and they are out!
Ends up something went wrong and they weren't planning on coming out AT ALL! This has happened 3 times, They have missed 3 appointments and I have 2 children that need Internet to their homework.
The customer service was horrible and they told me "We will schedule for next week ma'm. Wow, and they will most likely get to me between 8-5! I am a single mom, I don't have time for this!
Never deal with them.
3 strikes and they are out!
Comments:
Posted by trmn8r on 2012-06-03:
This would be an excellent motto for the company - "Frontier, we just su[k!"
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