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Pay Tel - $9.95 for a Call in the Same County?!?!?!
Inmate Calls - Complaint
Review by longfatyoung on 2012-06-04
Rating: 
GREENSBORO, NORTH CAROLINA -- How can a rate be $9.95 in the same county same area code, This is not a long distance call? I checked counties clear across the state the rates are cheaper! Even out of state! Law suite is in order!
Company Response:
We apologize for any problems you experienced with our company and the rates. To investigate your concerns please e-mail us your phone number and PIN and we will review your account and get back with you. You can send this information to CustomerRelations@paytel.com. We wish to resolve your issue as soon as possible. Best regards. Customer Relations
Comments:
Posted by jktshff1 on 2012-06-04:
You are paying for the privilege of voice contact. A portion of the charge goes to the facility or local governmnet that operates it. I would suggest sending letters.
Posted by jonthethird on 2012-06-04:
Pay Tel provides voice service to many jails, prisons, etc. The charges are negotiated with the institution and are often used to pay for monitoring equipment, possibly some money for indigent inmates supplies, etc.
Posted by Cookie crumbles. on 2012-06-04:
Might want to check this out.
http://66.194.121.171/paytelcom/rates.aspx?st=nc
http://66.194.121.171/paytelcom/rates.aspx?st=nc
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