Ashley Furniture - Rip Off Company
Refund - Complaint
CONROE, TEXAS -- Wrote up an order for furniture it was late. We put money on hold and were coming back to put more money down. It was very late and we were tired and pressured. Went homre and talked it over and decided it was too much money that we could afford. This was on a Friday, 5/11/12. I went back on Sunday 5/13/12 to cancel and was told only then that since I wrote a check that tele-check would take 14 days and hold the money. We were not told that before we wrote the check or I would have put the hold on my credit card.
Well, I went up there twice and called many times and was finally told the check would be mailed 5.28.12. Well, I have called 3 times since then and today 6/5/12 I was told the check may not have been sent when I was told because of the holiday. It only comes from New Braunfels TX to Conroe TX.... It can't take that long if it was mailed!!!
I don't think these people tell the truth. They also use a bank I never heard of and is only in San Antonio and Austin. They wanted to stop payment on the check they supposedly sent and send another one ... I said no way it would take another month to get here. Please do not do business with this company. I will never ever again and will tell everyone to not do business with them.