Church's Fried Chicken - Bloody Chicken
DALLAS, TEXAS -- I enter Church's Chicken at the cross road at loop 12. I purchased two 2 piece orders of spicy chicken, with 2 biscuits and a medium drink. I paid for my order and left. As I drove off I bit into a chicken leg, and to my surprise it was bloody on the inside. I returned to the Church's and asked the lady for a refund on my purchase due to the chicken being undercooked. There was no manager in the store, the employer said " I can not refund your money, my register will come up short." I wrote on the back of my receipt my name and phone number and explained that the chicken was bloody and had the employer to sign the receipt. She told me the manager would be back, she had to call him. I returned at 4pm, she stated that another customer came in with a 10 piece and her chicken was bloody. She also told me that the manager came in and he said he would be back.
It has been 2 days and the manager has not contacted me. I feel as though if they can not cook the chicken properly, they should obtain better management. I still have not received my refund.