United Parcel Service Complaint - UPS has terrible service
NEW YORK, NEW YORK -- UPS is the worst delivery company there is if you live in New York City without a doorman. If you don't have a doorman, they can't leave your package (understandible). However, they force you to travel over an hour to pick up your package at their warehouse in Long Island City, even though they have a warehouse in Manhattan. They told me it was my fault because I wasn't home at 11am on a weekday. Excuse me for working. If you give them an alternate address to make a delivery, they will continue to deliver packages to that alternate address without notifying you. I lost a package because they delivered to a place where I haven't worked for over a year. They make it so difficult to get your package that many times I have let the package be returned to the sender so that the sender could re-send the item via post office or other courier. As many of these complaints show, UPS cares about shippers, not recipients.
I do not do any business with companies that ship via UPS, not out of spite but out of necessity.