Chipotle Mexican Grill - Boycott Chipotle Until The VP Washes My Car Seat
Defective Burrito Bowl - Complaint
SACRAMENTO, CALIFORNIA -- On 6/6/12 at around 2:30pm I purchased a burrito bowl. when I got home I lifted the bag and there is a stain that made me think I spilled the bag. I looked and the bag had been upright along with the product. There were no signs of spilling over the top either or around the edge of the bowl. What I did notice was the bottom of the bowl was leaking. I took it back and asked for the store manager his name was Ben. He inspected it said it doesn't happen a lot but it looks like I got a defective bowl. I explained it leaked on my car seat cover and asked what they would do about it. he looked confused. I asked about getting it spot cleaned and being repaid the cost. He said he would need the GM to authorize that, he couldn't. I asked how I would get ahold of him and Ben went and got Patrick who also admitted the bowl looked defective as it had no damage or obvious holes but was leaking and soggy. He said he could replace the bowl as there are health issues with serving it like that but he could do nothing about the car. I asked his name and the other guys name so I could take this further and he handed me his card then walked away without saying anything. He didn't even care enough to look at the seat or that we were really talking about a few dollars to spot clean the seat an I would be fronting the cost.