Southern Home Loans - Selling Services They Never Intended to Deliver
Home Owner Leads for Insurance Agents - Complaint
VALENCIA, CALIFORNIA -- Southern Home Loans Valencia, Ca; www.southernhomes.net, formerly Southern Home Loans Fayetteville, North Carolina; Southern Home Lenders, Southern HL, it's anybody's guess now but regardless, they promised a service for $360 that was never provided.
I’m an insurance agent looking for home owner leads. A representative of Southern Home Loans guaranteed 30 sales from his company's leads program. According to him (plus written and emailed documents) the staff would qualify each lead at least 2 times before handing them off to me and the lead was expecting my call. Before buying this service I asked for somebody who could support this claim and was given the number of an insurance agent in Grand Rapids, MI. After talking to him I bought the service. Bad move.
None of the leads ever heard of Southern Home Loans; none of the leads had recently received a call concerning insurance coverage; none of the leads were expecting my call. I called to complain, Andy Ponce, Ashley Mendez, Jessica Evans, Brad Scott (I've found none of the names are legitimate) promised to help; after several calls I was promised a refund; after 30 days of continued excuses I contacted the BBB. As of 6/7/2012 it's been 4 months. Andy Ponce called once to tell me I'd never get my refund and to quit calling, I call every day...855-586-5638x213, 818-488-9192 until the numbers are disconnected.
I've been told the scam is working so well because nobody will fly to California to take these people to small claims court...we end up writing this loss off. Don't do business with Southern Home Loans, Southern HL, or Southern Home Lending.
These people are practiced at internet and telephone stealing.