TJ Max - Worst Customer Service
Missing Statement, Charged Me Late Fee. Customer Slice Very Rude - Complaint
SUGAR LAND -- I called TJ Max credit card customer service after I saw a late fee on my statement. This is the second time I didn't receive a statement but they still insist they can not waive the late fee.
He told me once I cancel my account, my award with them will be automatically forfeit. I asked why I have to give up the award for those I already earned? He said this is how it goes.