AT&T Cable/Internet - Rip Off
Uverse Cable/internet bundle - Complaint
UNIVERSAL CITY, TEXAS -- OMG!!! I have only been a customer for 6 mos & have literally had to call every month with a problem. I started just internet service with AT&T about 8 mos ago & then switched to the U-verse bundle of cable/internet. So first month of the bundle I receive a bill for the new and the old internet service and the new bundle. Then 2 mos into the bundle they decided that I had always had a bundle that included phone services & backed up charges for phone to beginning of service. Managed to get that removed but then they instantly took away the bundle special promotion plan without telling me & started billing me full price for each individual service. The 6 month promotion bundle should have cost me a total of around $780 and instead it cost me $1060. CAN YOU SAY RIP OFF, BAIT & SWITCH!!