Holiday Inn - UPS Delivery

Posted by Nohandle on 2012-06-10:

A question here. Did you notify the front desk you were expecting a package beforehand? If so, I would think it would be their responsibility to notify all staff members who signed for any delivery to hold your package at the front desk, if that was your request. I don't know how large this business is. Often packages are held in a receiving area until someone gets around to sorting them out. UPS should be able to provide the name of the individual who signed for your package. That unfortunately sometimes takes a few days. In your case the same thing might happen again if it's the same procedure in place.

Posted by prince caesar on 2012-06-10:

If something is delivered to a hotel, and you dont recognise the name, isnt it common sense to think "hmmm maybe this is for a guest who is staying with us, let me check the computer to see if they are staying here". doesnt seem that difficult to do.

Posted by trmn8r on 2012-06-10:

Mmm. Difficult one. As the previous reply states, UPS should be able to provide the name of the signer. I don't recall if that information is in the online tracking or not.

I'd be interested in the timing. If I were having something delivered to a motel, I'd monitor the online tracking and try to pick it up the same day. It should be relatively easy to find out who signed for it from motel staff, assuming the motel has an average level of organization.

Hopefully the issuer can make sure that that specific card can never be used...

Posted by Nohandle on 2012-06-10:

Unless it has changed TRM, UPS would provide after x number of days a copy of the signature of the individual who signed for it. That process might have been speeded up in recent years, I really don't know. A tracking number verifying someone signed for the parcel doesn't tell you much of anything.

Posted by trmn8r on 2012-06-10:

Nohandle - I am not sure the text name is provided online, but you would think it should be. I believe they type your last name in. I seem to recall an online unitelligible signature from one of the shipping outlets.

Posted by Nohandle on 2012-06-10:

In addition to my previous comment, often a signature is not legible. That's the reason most delivery individuals will write down the individuals name. At my office with UPS the delivery person will letter in by your name the correct spelling. None of that scribbly stuff.