Priceline - Horrible Consumer Service & 100% Non-Refundable Tickets Hidden in Fine Print!
Name Your Own Price Even if You Don't Name It! - Complaint
NAPERVILLE, ILLINOIS -- I had to cancel my car reservation through Priceline in 1.5 hrs after making it! Even though it was an emergency and I didn't use their Name your own price tool, they basically told me that this is non-refundable and this is written in fine print! And the funny thing is what I wanted to just change the date, not get my money back! Why don't they write it clearly before the submit button?
Well I may have saved some money up until this point, but with this amount I have to pay without using, I could have used any car rental company for the same average price!!! I strongly advise you that if there is a slight possibility of any cancellation DO NOT USE PRICELINE! They have a totally non-understanding, unhelpful customer service, certainly don't care or appreciate their even very regular customers and lost me!!! I wanted to warn you so you don't fall into this trap as well!!!!