Gerhards - Terrible Service and Not Standing Behind Their Product
Air-Conditioner - Complaint
GLENSIDE, PENNSYLVANIA -- We bought an air-conditioner from Gerhard's appliance which was broke when it was installed by a professional. Gerhard's said it was the manufacturer's problem but reluctantly sent out one of their techs without giving us a new air-conditioner. Tech agreed it was broken and sent out another air-conditioner which was also broke. Gerhard's did not want to be responsible for this and wanted to charge us for delivery of a third air-conditioner. We gave up and went to Home Depot. No communication between staff, rudeness, and not standing behind their product They wanted us to deal with the the manufacturer even though the product was broke when we got it from them.
Never going back!