Read Comments (2)
More Reviews on Sears
Sears Ratings & Tools
Sears - Product Doesn't Work.
Microwave - Complaint
AZLE, TEXAS -- I bought a new microwave from a Sears store in Azle Texas. It doesn't work. It has never worked. I can't get the store to bring me another one.
Next Sears Review >>
Was this review helpful?
2 Replies -
Posted by Starlord on 2012-06-12:
They are not going to bring you another one. You have to take the microwave back to the store.
Posted by SearsCare on 2012-06-18:
We are sorry to hear you are having troubles with your microwave. My name is Stephanie L. and I am with the Sears Social Media Escalations team. We read your post and wanted to reach out. We appreciate your continued patronage to Sears and would like to speak with you concerning what has occurred with your local Sears. At your convenience please contact our office via email at firstname.lastname@example.org and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number your microwave was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name “l.randles,” you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.
Social Media Moderator
Sears Social Media Support
(displayed with your comment)
By clicking submit you agree that you have read and accept the
Terms of Service
Note: All comments are reviewed by a moderator before being published. Please be sure to read our
Post your company response!
Jump to top of page
Read all Sears reviews & complaints
Do NOT Call Sears for Repair of Appliances. - Home Repair
Failure To Fix A Faulty Product - Kenmore Refrigerator
Craftman Chainsaw Warranty - Chainsaw model #358351820 will not start
8 (eight) MONTHS and washer still not fixed - Samsung Washer
Roof Leaking - New Roof With a Life Time Warranty
Microwave/Oven Combo Elite Junk - Has Been Worked on and Parts Ordered 4 Times Fixed Then Another Problem
Customer Service for Appliance Center - High End Washer, less than 2 years new
I can't get no satisfaction - Take away of old mattress
Sears - Master Protection Agreement - Don't Buy It - Refrigerator
More Reviews on Sears:
Loyal Customer Turned Sour. - Sears Parts
Sears Master Protection Agreement on Wine Refrigerator proved to be worthless! - EdgeStar CWR460DZ
Repair Scheduling Is Abysmal - Sears Repair
Die Hard Work Boots Coming Apart
Beware of Sears Credit Cards!!!! - Sears Holding Corp
Terms & Conditions