Sears Kenmore - Junk appliances
Double oven, microwave oven, compactor
LEXINGTON, SOUTH CAROLINA -- I have purchased Kenmore Elite products for more than 25 years and really thought they were among the best in quality. Being a builder, I used them in my personal homes and always suggested them to customers. I just built my last personal house in 2008 and purchased all Kenmore Elite units such as :
Side by Side stainless steel refrigerator, 6 burner cooktop, Ultra wave microwave oven, compactor, and a dishwasher. We are up in years so we understand about taking care of our home goods. After two years, we took out a extended warranty and thank God, our microwave had to be repaired due to a bad thermostat. Our double over had the bottom tray lose half its porcelain and the seals were harden to becoming useless. My compactor stopped working in the automatic mode. Now my microwave has a magnetron problem of inverter board and you can't order parts unless your certified. I think some dumb supervisor who handles the production either cheapened the specs or forwhatever reason had LG or whoever is the manufacturer produce appliances bases on the good name it had, thinking people are too dumb to pay attention if something fails. Not so, I can't remember in years past that we had the numerous problems that we had in the last four years. Read the complaints from numerous customers who have experienced failures of their appliances and the lack of Sears attention to their pleas. I know service is a big part of their revenue and more problems means more money for the bottom line. Needless to say I will not buy another Sears appliance when I build our next home in a year of so. Just to be fair, I will go on record stating I still have most of my Craftsman tools I bought over 50 years ago and I still have my 26 cf side by side refrigerator that is 22 years old and still running. Our Kenmore washer and dryer died a year ago and I bought the best LG units that are superior to the Kenmore units. Someone made Sears a dirty word and should be fired on the spot for tarnishing a good American icon. Shame on that guy or guys. Industry has cut down on everything from candy bars to lumber to coffee and a thousand products that reduced the quantity and increased the price like nobody notices, that's one reason our country is going to hell. GREED!!!!!!