Equifax - Think Carefully

Credit Monitoring - Complaint
Review by carbetten on 2012-06-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ATLANTA, GEORGIA -- Think carefully before you use Euifax to monitor your credit. My experience has been a disaster. Poorly, poorly trained customer service department which is outsourced to India. Equifax has money of mine for which they've not provided service but will not refund to me. It's been a nightmare.
Comments:2 Replies - Latest reply on 2012-06-13
Posted by T on 2012-06-13:
Can you be more specific about what you paid for, how much, and what was not delivered? In what way did the customer support let you down?
Posted by madconsumer on 2012-06-13:
what you paid for, credit monitoring, was not delivered. i know of someone personally that fell for their gimmick, and too found it was worthless. their claim of notifying you when things are posted to your credit profile, yet my friend found they do not.

i voted this as a very helpful review!!

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