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VIP - Maine Automotive Inspection

Complaint
Review by danburro on 2012-06-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SOUTH PORTLAND, MAINE -- I took my Toyota Tacoma to VIP so they could perform the Maine Automotive Inspection. Everything was all right with the exception that the left wheel had, according to them, "play" and the "repair" would cost me over $180.00. I explained to them that my truck had had a service performed in California just a month ago to ensure that everything was in working condition before we drove to Maine. They told me that maybe something happened on the road to Maine. All of this seemed to me very strange and I told them that I would take the truck for a second opinion at the Toyota dealer in Portland. The dealer performed the Maine Automotive Inspection and my truck passed with flying colors. I will not under any circumstances do any type of business with VIP or its employees. Their test is basically a tool for a ripoff.
Comments:2 Replies - Latest reply on 2012-06-15
Posted by trmn8r on 2012-06-14:
The truck passed with flying colors, but did you specifically ask them check the wheel play that the other shop diagnosed? It is possible it does have an issue that was overlooked, unless they did in fact look for the same issue.

The wheel suspension or bearings can fail a car vehicle for inspection, as faulty parts can be a safety issue.
Posted by danie1442 on 2012-06-15:
I agree with trmn8rm. If you didn't ask them to specifically check the tire for play, they may have overlooked it if it was an actual problem. Some shops take inspections seriously and some just want the money. Also, the dealership isn't always the most trustworthy. I was introduced to this community because of the service at a dealership. Lastly, if you just made a cross-country trip with the vehicle, I would have it checked to ensure nothing went wrong during the trip.

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