JC Penney's - Penny's "New Look"
I used to shop at Penney's every time I went to the Mall and have spent many $$$'s at various Penney's over the years. But the new makeover stinks! Many of the of the customer service areas (or cashiers) have been eliminated increasing check out time. The under $10.00 price or whatever is posted, is a joke. The first thing I look for when I go into a store is the clearance or sale racks which no longer exist. I also shopped with the coupons found online or in the local paper. Even Nordstroms has sales racks. If Penney's think it is more high class to not have these, executive management is not tuned into the real world. Last time I went to Penney's was last week, and again I left the store without purchasing anything. I probably won't go to another Penney's in the future.