Denney's - Didn't receive the 20% off my bill

Cashier - Complaint
Review by ea1999 on 2012-06-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
MCALLEN, TEXAS -- The cashier would not give me the 20% aarp discount because it was not 4pm. i have always gotten this discount, since we go once or twice a week. This denneys is located at 401 e. nolana, mcallen, tx.
Comments:7 Replies - Latest reply on 2012-06-17
Posted by frak on 2012-06-16:
I hope you took the discount out of your tip. If the cashier can't be bothered to handle the concerns of the customer, maybe the cashier simply wants to deal with the lack of tips the servers receive. It's YOUR money, not theirs.
Posted by Susan on 2012-06-16:
It doesn't matter how many times per week you visit Denny's. The AARP 20% discount is valid between 4:00 p.m. and 10:00 p.m. everyday. It appears the cashier was right and you were wrong because you dined before 4:00 p.m.
Posted by T on 2012-06-16:
I don't agree frak - the discount is only during certain hours: "This offer includes 20 percent off the entire table’s check between 4 p.m. and 10 p.m. daily and $1 coffee, all day, every day, at participating restaurants nationwide."
Posted by spiderman2 on 2012-06-16:
Under the OP's theory, they should just give everyone 20% off all day every day. You have to follow what the coupon states.
Posted by Starlord on 2012-06-17:
Crystal and I eat at Denny's (correct spelling) quite often, and are members of AARP, We understnd that the 20% discount is only between the hours of 4:00 PM and 10:00 PM. You are complaining because the cashier would not violate policy for you? Sorry, but you are dead in the water on this one.
Posted by I love my son on 2012-06-17:
They didn't need to give you discount if you failed to follow rules of the discount..You must of gotten lucky before when you ate before 4 and received discount...and frak why should they take the 20 percent from waitress? the cashier wouldn't honor coupon.You don't take things out on other people because your mad that's childish
Posted by ticia232 on 2012-06-17:
The local IHOP has a kid's eat free deal from 4-10. I went in with my kids at 2. I guess I should complain about not getting the free meal and stiff the server frak?

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