The Children's Place - Poor Customer Service and Return Plolicy
Children's Clothing - Complaint
WRENTHAM, MASSACHUSETTS -- The Children's Place store in Wrentham is managed by young kids who play the music way too loud. If you want your child to grow up with a hearing loss, shop here.
Also, if you want to lose money, this is a great place to make a purchase. Their return policy is very unreasonable. In addition to being required to provide your personal information, don't be surprised if you receive less than what you pay for an item when you make a return with the item receipt and tags all attached!! Store policy is that they have the right to take the item and only pay you their clearance or current sale price. Even exchanges for same priced items are also not honored. They claim that first the item has to be returned in their system before an exchange is honored. So, any way you look at it you will return your item for the discount rate only!!!
WalMart and Kohl's have just as good quality clothing and they cater to the customer. You can return an item with the receipt and get the full price you paid.
Children's Place just lost another spender. I purchased the items without my child with me, not realizing that she was in the next size up due to a recent growth spurt. So, I brought the items back to the store with the full intent to make an even purchase exchange. I entered the store willing to accept full store credit toward a future purchase if they did not have the next size up or another item that my child liked. Prior to this incident, I shopped this store often and made large clothing purchases. NEVER AGAIN!!!.