Vanderbilt Mortgage Company - Harassing Phone Calls, Balance of Loan Not Going Down, Refinance!!!!
Mortgage Loan - Complaint
THORNTON -- Do not take a loan out with Vanderbilt mortgage!
I have a had loan with Oakwood, then Vanderbilt for 12yrs, the balance of the loan is going nowhere after 12yrs. I get paid on the 5th and I have told this to the rude customer service reps at Vanderbilt for years, yet they still keep calling numerous times also calling in under unknown numbers and sometimes not even leaving a message. There calls are harassing! I don't understand why we as manufactured homes owners are treated differently when trying to refinance our homes. We go to work, pay or bill and put our pants on the same way as every other mortgage paying American but we can refinance. I'm so sick of hearing the president says to refinance has he every tried refinancing a manufactured home?