Travelers Auto Insurance - Prompt, Cooperative Service on Claim
Automobile Damage From Falling Tree - Compliment
AUGUSTA, GEORGIA -- While I was away on vacation a tree fell on my car at home and when my daughter called me I immediately notified Travelers. Within hours an adjuster called and reassured me that he would handle matters for me since I was away. He quickly assessed the damage and arranged to have the shop of my choice pick up the car.
The Travelers claims representative who processed my claim was thorough and supportive throughout. She was pleasant and never in a rush to get to another call. She was careful to explain everything and arranged to pay the shop directly. Within about 24 hours my car was being repaired.
There was never any reluctance to honor my coverage fully and completely.