Tmoble - Bad employment!
LAS VEGAS, NEVADA -- Around February this year I went into the closest tmoble store near the downtown of Las Vegas because thats where I worked and what I wanted to do was; I was in a shared plan with my mom of inlimited minutes so I wanted to just get the bill into my name and get a new number. so what the employee did was pretty much signed me onto a new contract with a new number but what I did not know was since I didn't want to use inlimited anymore I was not informed that if I switched my plan I would pretty much be signing on to a new contract. months later I was informed by one of the customer service people that I have until January 2014 until my contract is up. I was told different ways of getting in contact to change what has happened. and since I have gotten tmoble in my name there has been notes in almost every contact that I have made about my phone bill that they did wrong. I had never had a problem with them because my mom has had that phone company for years but since I've been apart of it it has been nothing but problems and if I knew or informed that if I changed my plan I would be signing on a whole new contract when all I wanted to do was switch it into my own name with the same plan when I signed up in 2010 of August new this year its suppose to end of August 2012 this year I would have Never gotten my plan chnaged and just waiting until my contract is up. they haven't been that big of a help about this situation either.