Travelers Insurance - True customer service
Home owners claim - Compliment
The gutter on the back of my house came off due to wind damage. We had it fixed immediately. We didn't even think about turning it in to our home owners insurance Until a friend mentioned it to us. We were not expecting this to go anywhere since it was a month later. Sure enough, however, I got a call immediately. Someone from Travelers came to my house, looked at the new gutter, took a copy of my repair work and invoice and wrote me a check for the repair less my deductible. I was amazed. This is true customer service.