Enterprise Rental Car - Over Charge And Rip Off And Taking Money Out My Account Without My Permission And Also Rip Off On Charges
BRENTWOOD, MISSOURI -- My vehicle tranmission went out and I was needing a rental for a few weeks until I decided on what new vehicle I was going to get. So in the mean time I could decide on what new vehicle I wanted. They were charging me over $320 weekly and I had my own personal insurance and they misrepresented this 3 party insurance and over charged me over $680, plus road side assistance almost $200.
Then when I tried talking to the manager she would always try to over talk the conversation, long story short they have gotten at almost $3k from me, because I hadn't found a car and I rented for 2 months. When I sent an email to corporate I never received an response back, but the manager at that branch tells me that her manager is on vacation and that is why I didn't get a response and I was getting a credit of $134 or something and then I checked my bank account today and I was charged the $134, plus $287, plus $41 and then another $136.....when I tried calling in to talk to the manager conviently she is out for an hour...I am trying to remain professional but I am ready to release the DRAGON on these people and clown them so badly at this point. They are playing with my $ and lively hood and bank account.