Stream Energy - Dishonest Company
Gas - Complaint
ATLANTA, GEORGIA -- I switched from Stream Energy to Georgia Natural Gas in February, as I was paying 3X more than GNG. I received a bill in March - paid it full, again in April paid it in full eventhough I was already paying GNG, and realized that Stream has simply made up the therms, and that the bill was fake - and hoped they would go away. Well no, in May I received another bill (remember I have no service with them from Feb and am paying GNG since March) I call and tell them that this is impossible as I do not have service with them for close on 3 months, after getting no joy decided to pay the bill and warned them that I would report them to the regulators if they sent another "fake"bill - I just received a June bill....
It is impossible to have a conversation with anone from Stream other than the customer "dis"service desk who can only see what they are reading off their screen that is clearly fake.
How do we get Stream Energy investigated for dishonest billing.
Anyone thinking of joining Stream - don't. They will continue billing you and sending a fake therm reading months after you are getting service from a different provider.