Kia dealership - 2005 Kia Sorento totally horrible and service dept gives a bad name
Whole entire vehicle - Complaint
WAUKEGAN, ILLINOIS -- I purchased a Kia Sorento 05 and I finally by the overlooking of god just got rid of it, my lights went out at least every 40 days, my check engine light came on twice a year. But the bad thing about it Is when this first started happening I would literally argue constantly with the service department explains to them it's still warranty. It got so bad they tolde to call corporate to gong out and call them back to let them know. Once incident I was on my way to see my father and I explained to them that my dad was passing and my check engine light was causing my truck to stall and I truly need to get to him. I was told to drive slow and did I have to go immediately!!! I was devasted and had to borrow a friend vehicle. Another time after Thanksgiving my check engine light came on I took it in. It was actually done that day. As we driving to my son game it's comes back on so I didn't go. I was told the mechanic didn't change the sensor. Twice I took it bk for the radio numbers fading off, every single light in the front completely went out. I had to use my cell phone light to see which way to turn the knobs. What I'm saying Is I would never recommend a Kia to anyone. I test drive the new Sorento and my heart and trust wasn't there. I just purchased a Nissan murano and I've never been so happy. Anytime I tell you my fad dying and I asked me if I can hold out your not the company I need or want my family to riding in.