T-Mobile Complaint - You may not ever get your rebate
LAWRENCE, KANSAS -- My husband opened a T-Mobile account and bought a phone from them which entitled him to a hefty rebate. Apparently the T-Mobile distributor did not file his rebate application in time - the form was completed in the store. My husband never received his rebate, even though the store staff said the fault was theirs. He went back to complain. No result. All they offered him were things he did not want, like a phone carrier or a service upgrade. Conclusion? Don't trust the rebate offers at T-Mobile.
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