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Hotel.com - Stay Away
Booked Hotel - Complaint
Review by 3flacanucks on 2012-06-22
Rating: 
WESTON, FLORIDA -- Used Hotel.com to book Travelodge in Bridgeport WV. Hotel was inadequate. Black mold on damp mattress. Couldn't stay so went to another hotel. Requested Refund. Travelodge indicated it needed to come from Hotel.com. After several attempts absolutely no response. Poor Customer service..Hope they lose more than the $60 they won't refund me.
Comments:
Posted by trmn8r on 2012-06-22:
This is reason #32 I don't use a third party to book rooms, out of the top 100.
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