Luxury Auto of Great Neck, High Speed Motors, Car Castle - Scammers, Liars, Thieves!!!
Purchased used car, forced to buy warranty, waiting for refund on warranty - Complaint
GREAT NECK, BELLEROSE, NEW YORK -- I bought a car from a High Speed Motors in Bellerose NY. This dealership goes by 3 different names. Car Castle, Luxury Autos of Great Neck and High Speed Motors. They ripped me off on the cost of the car, it was advertised at $13,999 and my contract ended up at over $16,600. They told me that since I only put down $2200 that they told Wells Fargo, my finance company, that I put down $3000 so I would get a better rate but the $2200 was never even taken off of the total of the car. They pocketed that money and scammed me on that. I know there isn't much I can do about that but they also conned me into buying an after market warranty claiming that it covered everything and that I could go to an Audi dealership and only have to pay the $100 deductible. The car broke and I brought it to dealership. The dealership contacted warranty company and low and behold, the dealership never sent them payment or contract for warranty so there was no warranty. I have been calling them twice a week at the least for the past 2 months looking for my refund of $2,500.00. They kept telling me that they are waiting for a refund from the warranty company. I called the warranty company, they told me that they were never sent payment they don't know why they would be waiting for a refund from them. Still waiting for my full refund... I read reviews on these three business names after the fact and I should have done that before I even bothered with them. I cannot believe how many people they have done the exact same thing to. They have been scamming since 2008 at least, that when the latest complaint was that I found. They need to be aired out, the people of the tristate area need to know what they are doing and to stay away from them.