Ashley Furniture - Furniture Came Broken and Damaged..
COLUMBIA, SOUTH CAROLINA -- This complaint is about my purchase at Ashley store located at
108 Harbison Boulevard
My furniture came broken and damaged.. The delivery guy showed me the damaged furniture and even he did not want to deliver it. It was a cheap product with low quality materials. I refused to take it and I asked him to return it to the store. I then called the customer service to complain and ask my money back. I talked to sale associate in the store and he did not want to give my money back to me even though the customer service representative Ms. Joyce in Charlotte, NC told me he will do it. It was a terrible experience.. I then called my credit card to dispute the charge and get my money back. I'll never buy anything from the Ashley Furniture. I'll also make a complaint to BBB and Attorney General.