[X]
Write ReviewJump to 
Krups - Customer Service
Pro Grinder - Complaint
Review by setv3 on 2012-06-22
Rating: 
NEW JERSEY -- First coffee maker sent back with issues and they sent me a new one. The second one they sent me is broken now and they won't send me a new one. Customer service said I have to pay for repairs. The second coffee maker did the same exact thing the first one did. Don't heat and don't brew. I spent a nice amount on this and now I'm stuck with a broken coffeemaker.
Comments:
Posted by onlooker on 2012-06-23:
write up the multiple failures on CPSC site - or check to see that your house/wiring/usage is not causing the failures. Like too aggressive when washing, leaving it on heat when empty...the pots could both be bad, or maybe how you are using the pots are causing the problem. And that could make Customer Service less flexible. Good luck - but keep pushing the problem, send customer service photos etc. Keep pushing them
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
