Ashley Furniture - Four Months to Deliver Chairs???
Accent Chairs - Complaint
WOODRIDGE, ILLINOIS -- I ordered a living room set from Ashley furniture (a couch, an ottoman and two accent chairs). I purchased the furniture in February of 2012. The couch was delivered two weeks later. The ottoman was delivered four weeks from the date of purchase. The two accent chairs were not delivered until four full months after the date of purchase. How is this even possible? Is there anything in the world that still takes four months to produce and deliver? Of course, I was told it would take one month for the delivery to be made. Oops, I guess they were a little off on their estimate. Am I the first person to have ever ordered these chairs? Is this the first time the chairs had to be delivered to a house in the Chicago area? How can a company stay in business if they do not know their production and delivery schedule? Really, what type of business are they running? This is horrendous customer service!