Duval Heating, Plumbing & AC - This Company Is Just awful...does NOT Honor Warranty 100%
AC, Pipes & Poor Service - Complaint
NEWPORT NEWS, VIRGINIA -- I'd already had a prior run in with these people and since they conned me into a $350 warranty I had to use them again. May 11, 2012 they came out to do a yearly check on my AC, Plumbing & Heating. Not even a week later, my AC wasn't working. I called to have them to come and check it out but they told me there would be a fee. Why? You were the last ones to put your hands on it. Now its June 24, 2012 and I've got leaking pipes. I was told that even though they replaced the pipes on Feb 27,2012 at a cost of $600, I'd have to pay $140 for a service call. Are you kidding me? This company is awful.
I wish that there was a way to sue them without it costing me an arm and a leg. There is obviously some illegal business going on. If you have never used Duval and you plan on it, please rethink that relationship. I wish I would've seen all the complaints online before I got involved.